Frequently Asked Questions

We have included on this page the questions which crop up most regularly from potential applicants.

When is the deadline for the next Grants Committee Meeting?

Major Revenue and Capital grants: We do not have deadlines, preferring to operate a rolling scheme, so that you can apply at any time during the year. We generally close the agenda list 6-8 weeks before a meeting takes place, but it may close sooner if we receive a high number of good quality applications.  Trustees review the applications received week by week, selecting those to add to the agenda.  If you leave making your application close to the 6-8 weeks general timespan before a meeting, you may not be successful as the agenda for that meeting may already have been filled.  You are advised to apply as and when you are ready to meet all our requirements.

For our financial year 2018-19, the agenda for the November 2018 meeting has closed and the next meeting is in March 2019. The final meeting of this financial year will be in May 2019.  Meetings for our 2019-20 financial year, meetings have so far been scheduled for July and November 2019.

If your application is added to the agenda of a meeting, we will send you a letter confirming this 4-6 weeks after receiving your application (or from the time we receive additional information from you, if we request this). If it is not successful, we will again send you a letter, giving feedback on your application 4-6 weeks after receipt of your application.

The exception to the above is if you make a capital grant application for a Village Hall or Community Centre. The Trustees consider a ‘long’ list of all applications received quarterly, from which they select the ones which they want to add to the agenda. It can therefore take up to 12 weeks to receive news on whether your grant is going forward to a meeting or has not been successful.

Small Grants: you can apply at any time during the year and receive a final decision 6-8 weeks after we receive your application. The Trustees generally make a decision by email on Small Grants outside the Grants Committee Meetings timetable.

Our organisation’s postcode is not in the most deprived 20% of the Index of Multiple Deprivation (for urban projects, most deprived 50% for rural projects): can we still apply as we know our clients come from such areas?

We are sorry, but we receive so many applications from organisations whose postcode is within the most deprived 20%/50% your application is very unlikely to be successful.

How can I find out if my organisation’s postcode is in the most deprived 20%/50% of the Index of Multiple Deprivation?

    • England: Start typing your postcode into the ‘enter a postcode’ box on the top right hand corner and select the correct address from the list of options offered. On the left hand side of the top screen, you will see a bar of icons: you need to be looking at the map associated with the ‘IMD’ icon. (You can see other Index maps for housing etc by clicking on the other icons but the IMD is the crucial one for Trusthouse). Your area’s ranking will be shown on the right hand side of the screen. 1 is the most deprived area, 32,844 the least deprived. For rural areas, your postcode should register under 16,000 and for urban areas, under 6,500. We have noticed that this map does not always work, so the alternative is to use Type in your postcode, click Get Deprivation Data, wait a moment for the data report to be produced, then click on the xlsx or csv depending on which file is easiest for you to open. You may get a pop up box asking if you want to open or save the file (up to you which you want to do). Open the file and look in the column headed Index of Multiple Deprivation Rank to find your local ranking.
    • Scotland: Under Interactive Maps, select Interactive Mapping at On the Area Finder on the left of the screen, type in your postcode. Click on the map marker. In the box on the right hand side of the screen, your Index ranking will be shown (SIMD overall rank). 1 is the most deprived ward and 6,976 the least deprived. For urban projects your rank should be below 1,394 and for rural projects below 3,485. NB: as you move over the map, the ranks change, so be sure to click on your map marker.
    • Northern Ireland: Find your ward on the map (or look it up on the SOA list on the left of the screen, click on the name and the map will automatically zoom in on your ward), hover your mouse over your ward and the Multiple Deprivation rank will be shown. For projects in Belfast, Derry/Londonderry, Portadown and Lurgan your ward should be ranked under 178, and for all other areas under 445.
    • Wales: Enter your postcode in the ‘See deprivation in your area’ box. Click on your area as shown on the map and your local ranking will be shown on a scale at the bottom. There are 1,909 wards in Wales: for urban projects, your ward rank should be below 380 and for rural projects under 950.

Can I meet you to tell you about our project before I make an application? Can I send you an exploratory letter giving the details so you can comment?

We are sorry, but we simply do not have the staffing resources and time to do this. We can have a brief chat with you over the phone to clarify any queries you have, but please make every effort to read all the information on our website first. Please do make your application on-line and if we have any questions or require more information, we will contact you when we receive your application. However, you must complete the application form fully and in line with the information given on the Help text on the form and the additional document TCF Giving Your Application The Best Chance Jul 2018.

How much should we apply for? What is your average grant?

We expect you to apply within the limits of the various programmes:

  • Major Capital (including Village Halls and Community Centres): between £10,000 and £60,000. Your total project cost must be under £2 million and you must have secured 50% of the cost before applying to us.
  • Major Revenue: between £7,500 and £20,000 a year either for a single year or up to three years. You can only apply for 50% of the cost of a salary or total annual running costs. You do not have to secured the remaining 50% but we will want to know you have a feasible plan for raising the rest of the funds.   Ideally, you should not plan to cover all the remaining amount from your unrestricted reserves.  We want you to create a broad portfolio of funders so you are not over-reliant on Trusthouse (or any other funder) for essential costs.
  • Small Grants: between £2,000 and £7,500 for one year only. You cannot apply for more than 50% of the total cost of the work/salary/running costs you are seeking from us.

We do not really have an ‘average’ grant. If the Trustees are interested in a project and wish to support it, but do not have enough funds, then the grant amount you request may be reduced – each application is considered in accordance to its financial need. Note that we are often over-subscribed at Grants Committee Meetings, so the likelihood is you will receive less than you request – but this does not mean you should put in for a higher amount than you really need! Your budget will show us what amount would make an impact.

We were set up last year and don’t have annual accounts yet: can we apply?

No, we are sorry we only consider applications from organisations which have at least 1 year’s annual accounts.

We are a CIC (or other not for profit organisation): can we apply?

Yes. As well as registered charities, we accept applications from CICs, social enterprises, industrial and provident societies, voluntary organisations (which have a constitution and bank account). If you don’t have a registration number from a regulatory authority, there is a question on the application form asking you to confirm your organisation is resident in the UK for tax purposes. We require this to comply with financial reporting standards. If you cannot confirm this statement, we are not able to consider your application.

Can you give any tips on making an application?

Please read the additional document TCF Giving Your Application The Best Chance Jul 2018 which gives more information on the types of organisation we are likely to be interested in and takes you question by question through each of the application forms. It is essential to read this document if you have not applied to us before or if you have made an unsuccessful application in the past. Please also note that when we tell you an application has not succeeded, we give you feedback and recommend that you keep this letter to help a future application.

How soon can we apply after an unsuccessful application?

You cannot apply until six months after the date of the letter informing you the application was not successful.

How soon can we apply again after receiving a grant?

Your current grant must have completed and you must have submitted your final report. For Major Revenue Grants, if you have received a 3 year grant (or a 1 year grant followed by a 2 year grant, or similar combinations) you must wait for 12 months after the date of the completion of your previous grant. For Major Capital grants, you must also wait 12 months after the date of the completion of your previous grant (completion means when you send us your final report on your project).

I can’t upload the accounts and/or budget on the on-line application

You can only upload documents which have one of the following suffices: .xlsx, .xls, .doc, .docx, .jpeg, .pdf.Your document may be too large. Please try uploading a smaller version (for example, if you have an Annual Report with many photos in it, just upload the accounts section).

Can I send you more information through the post as there are plans and a business strategy I think you’d find interesting/helpful? Or I’d like to send last year’s accounts as well as this year’s?

No. Once we have read your application we might request more information, but any additional details sent through with the on-line application will be ignored as this would be unfair to other applicants who have followed the process. Please do not ‘tack on’ additional pages to the budget or accounts about your area, outcomes, project etc as we will not read them: you must answer the questions on the application form fully.

I registered with your on-line system, started and saved an application but now your system does not recognise me

We are sorry, but unfortunately this probably means that you entered your email address (the user name) incorrectly when you registered. Unless you can think what error you might have made in the address, your application has been lost. We cannot retrieve applications which have been lost in this way.

I realise I’ve made a mistake on the application I sent

Please send a letter (no more than 1 side of A4) explaining the error and giving the correct information.

Will you visit my organisation? We’d like to show you what we do

We will only make assessment visits to organisations which are selected for inclusion on the agenda and are either a) capital applications for over £15,000 or b) multi-year revenue grant requests.  We are sorry we don’t have the staffing resources and time to visit everyone.

How soon will I hear about my application?

If you correctly submit your on-line application, you will receive an automatic email confirming receipt. Please see the answer to ‘When is the next deadline’ for details of when you can expect to hear the outcome of your application.